Your company has handled my insurance policies for a number of years. During that time I have worked with a number of agents. Recently, I have been dealing with Randy, and I felt a need to let you know how pleased I have been with services he has provided. He is courteous, efficient and very helpful. He always keeps his word and takes time to ensure that I understand various aspects and options related to my insurance matters. He has always been very punctual in keeping our telephone appointments. It is always easy to contact him. I appreciate his service and I am most grateful for his assistance with a recent unfortunate situation. Inadequate follow up professionally left me in a very damaging and stressful position. Randy developed a strategy which basically took care of the problem. Randy takes his job very seriously. He makes it clear that his major goal is to represent the company well. He takes pride in giving clients outstanding service. Randy Pozo is a true asset to your company. I am happy to have him as my agent.
Randy has delivered exceptional service providing me with insurance for 2 automobiles and home insurance. He educated me on the difference for the policies and pros and cons of all features. He was professional and patient while I thought through this important decision. Randy went to bat for me to get the best rate and then process quickly. I would recommend Randy for insurance services.
I was a little nervous to leave Allstate, but after working with CheapInsurance.com I knew the only thing I was leaving behind was bigger bills. My husband and I love the personal attention and excellent customer service from their friendly staff. Since they are a broker and can search many companies to find a great rate, I don't understand why everyone doesn't use them.
I wanted to write a letter of gratitude towards Cheap Insurance and the Agent John; as well as CSR Jordon for assisting me. We were without auto insurance and by making one call I was able to obtain a policy with a known carrier at an exceptional price. Everything was done quick and professional. I even felt comfortable and trusted the employees I was speaking with. A copy of my temporary ID was mailed to me that same evening; along with all my policy information. I look forward to having this Agency as my personal broker and will surely recommend this service to anyone in need.
Best customer service EVER! I'm 80 years old and I recently needed some advise with my insurance. When I called and spoke with Darrel in Sales, he really helped me. He wasn't looking to just make a deal, he told me how to save money. I've dealt with a lot of Insurance Agencies in my life, I am really fortunate to have found Cheap Insurance. Darrel has the honesty and integrity that I would refer all my family and friends to.
The service I have received from your Reps Sandy & Jordon is excellent. All the best service a customer will receive. Thank you again!
Randy, I just wanted to say thank you for helping my father in law with his home insurance and finding him a better and cheaper policy... and calling the loan company to ensure everything was taken care of. Appreciate the help! again!