Cheap Insurance Agency (CheapInsurance.com) has an opening for a full time Customer Service Sales (CSS) position.
Ideal Candidate will posses the following skills:
Must have valid P/C Insurance License
Customer Service and/or Sales experience
Ability to type a min of 35WPM
Strong communication skills
Understand how to navigate on the Internet including email
Be able to multi-task
Must be punctual
Understand great customer service
Above all… Have a great attitude
Duties will include:
Fielding in-bound customer inquiries (phone or e-mail) for new insurance policies or to assist with changes to existing policies
Responsible for logging all activity and conversations into our agency management system
Following up with current leads (phone and e-mail)
Maintaining accurate information for customers and companies
The ability to process clean paperwork free of errors in a fast paced environment
Here at CheapInsurance.com we are an internet based insurance brokerage with a high volume of
telephone calls and internet leads. Our goal is to provide the best products to our customers for
the least possible rate and to provide 100% satisfaction in regards to customer service. We hold a
high standard of work ethic and conduct and expect our employees to adhere to those standards.
Our Customer Service Department is available to answer question you may have about your policy. For Customer service, please call (800) 486-1866. Our team of highly trained professionals are available from 9:00 AM to 4:00 PM, Monday through Friday.