Cheap Insurance Agency (CheapInsurance.com) has an opening for a full time Customer Service Sales (CSS) position.
Ideal Candidate will posses the following skills:
Must have valid P/C Insurance License
- Customer Service and/or Sales experience
- Ability to type a min of 35WPM
- Strong communication skills
- Understand how to navigate on the Internet including email
- Be able to multi-task
- Must be punctual
- Understand great customer service
- Above all… Have a great attitude
Duties will include:
- Fielding in-bound customer inquiries (phone or e-mail) for new insurance policies or to assist with changes to existing policies
- Responsible for logging all activity and conversations into our agency management system
- Following up with current leads (phone and e-mail)
- Maintaining accurate information for customers and companies
- The ability to process clean paperwork free of errors in a fast paced environment
Here at CheapInsurance.com we are an internet based insurance brokerage with a high volume of telephone calls and internet leads. Our goal is to provide the best products to our customers for the least possible rate and to provide 100% satisfaction in regards to customer service. We hold a high standard of work ethic and conduct and expect our employees to adhere to those standards.