CheapInsurance.com has a full time opening for a Customer Service Representative. Duties will include answering and directing phone calls, handling returned mail, lienholder verification, scanning, updating customer files, processing customer payments and endorsements, and miscellaneous general office duties.
Potential candidates for this position must meet the following requirements:
Successful completion of a high school curriculum or GED
One year customer service experience in a non-standard insurance agency
Knowledge of internet, and strong oral and written communication skills.
Must be over the age of 18
Successful candidate will need to pass a background check and drug screening.
Bilingual Skills (English/Spanish) are preferred
Must be able to multi-task
Must be able to effectively handle a multi-line phone system
Must be punctual and have good time management skills
At CheapInsurance.com we are an internet based insurance brokerage with a high volume of telephone calls. Our goal is to provide the best product to our customers for the least possible rate and be able to have 100% satisfaction in regards to customer service. We hold a high standard of work ethic and conduct and expect our employees to adhere to those standards.
Our Customer Service Department is available to answer question you may have about your policy. For Customer service, please call (800) 486-1866. Our team of highly trained professionals are available from 9:00 AM to 4:00 PM, Monday through Friday.