By

John Davey

Updated

July 18, 2023

Edited By

Fausto Bucheli Jr

Understanding Total Loss: What Happens When Your Insurance Company Totals Your Car

Discover what it means when a car is totaled, how insurance companies determine if a car is totaled, and the factors involved in the decision-making process. Learn about your options after a total loss and the importance of insurance coverage and gap insurance. CheapInsurance.com reviews the issues around a total loss declaration so that you can gain valuable insights to navigate the claims process and protect your financial well-being.

blue mazda miata crash
image credit: rhonda_jenkins

What Does It Mean When a Car Is Totaled?

When it comes to car insurance claims, the term “total loss” is used to describe a situation where a damaged car is deemed beyond repair. This occurs when the estimated cost of making repairs exceeds the actual cash value (ACV) of the vehicle. Understanding what it means when a car is totaled is essential for licensed drivers. Let’s dive deeper into this topic.

Total Loss Threshold and Formulas:
The threshold for determining when a car is considered a total loss may vary depending on the insurance company and state regulations. Some insurance companies use a total loss threshold (TLT) to determine if a car should be totaled, while others utilize a total loss formula (TLF).

The TLF compares the sum of repair costs and salvage value to the car’s ACV. If the repair costs and salvage value exceed the ACV, the car is declared a total loss. For example, if your car’s ACV is $10,000, and the repair costs amount to $11,000 with a salvage value of $1,000, the car would be considered totaled under the TLF ($11,000 + $1,000 > $10,000).

Determining Factors:
Insurance companies rely on various factors to assess whether a car is a total loss. These factors include the extent of the damage, the estimated repair costs, and the car’s ACV. If the repair costs exceed a certain percentage of the ACV, typically around 65% to 70%, the car is likely to be totaled.

Insurance companies have experienced appraisers who evaluate the damage and estimate repair costs. They take into account both visible and underlying damage to make an informed decision about whether the car is salvageable or beyond repair.

Understanding Total Loss:
A total loss occurs when the cost to repair a damaged car exceeds its ACV. Whether the damage results from an accident, theft, or natural disaster, the determining factor is the cost-effectiveness of repairs. It is important to note that even seemingly minor damages can lead to a total loss if the repair costs outweigh the car’s value.

When your car is declared a total loss, the insurance company will typically reimburse you for its ACV, which is the value of the car before the accident. This reimbursement helps you offset the financial loss you experience due to the loss of your vehicle.

Options After a Total Loss:
After a car is declared a total loss, you have several options. One option is accepting the insurance company’s payout based on the ACV of the car and using it to purchase a replacement vehicle. If you have a loan or lease on the car, the insurance company will first pay off the remaining balance before providing any additional funds to you.

Another option is retaining the totaled car. In this case, the insurance company deducts the salvage value from the payout. You can choose to repair the vehicle at your own expense and attempt to get it back on the road. However, it’s important to consider the potential challenges associated with insuring or selling a vehicle with a salvage title.

Importance of Insurance Coverage:
Carrying appropriate insurance coverage is crucial, especially in situations involving total loss. Collision coverage protects your vehicle in the event of a crash, while comprehensive coverage covers non-crash-related damages such as theft, vandalism, or natural disasters.

Having collision and comprehensive coverage ensures that your insurance company will provide financial support in the event of a total loss. Without these coverages, you may be left solely responsible for repair or replacement costs.

Understanding Gap Insurance:
When a car is totaled, there can be a gap between the insurance payout and the remaining loan or lease balance. This is where Gap Insurance comes into play. Gap Insurance covers the difference between the ACV of the car and the amount owed on the loan or lease. It provides additional financial protection and helps you avoid potential out-of-pocket expenses.

Summary:
When your car is declared a total loss, it means that the cost to repair the damage exceeds its value. Insurance companies use various thresholds and formulas to make this determination. Understanding what it means when a car is totaled helps you navigate the insurance claims process and make informed decisions regarding your options. It is essential to have appropriate insurance coverage and consider the benefits of Gap Insurance to protect your financial well-being. Remember, being prepared and knowledgeable about total loss situations can make a significant difference in your car insurance claims experience.

How Insurance Companies Determine if a Car Is Totaled

When it comes to determining whether a car is totaled, insurance companies follow specific guidelines and methods to assess the damage and estimate the repair costs. The criteria for declaring a car a total loss may vary between states and insurance carriers. Let’s explore how insurance companies determine if a car is totaled.

Fair Market Value:
The fair market value (FMV) of a car refers to its book value at a particular time, usually right before an incident such as an accident or natural disaster. Some states use the FMV method to determine if a car is totaled. They set a percentage threshold of the FMV, and if the estimated repair costs exceed this threshold, the car is declared a total loss.

For example, in Alabama, if the damage costs 75% or more of the car’s FMV, it is considered a total loss. Other states may have different percentage thresholds, such as 60% or 100%.

Total Loss Formula:
In states that do not use the FMV method, insurance companies rely on the total loss formula (TLF). This formula determines if a car is totaled by subtracting the salvage value from the FMV. If the estimated repair costs exceed the result of this calculation, the car is declared a total loss.

For instance, let’s say the FMV of a car is $15,000, and the salvage value is $4,000. Subtracting the salvage value from the FMV leaves $11,000. If the estimated repair costs exceed $11,000, the insurance company will declare the car a total loss.

Repair Costs vs. Actual Cash Value (ACV):
In general, if the cost to repair a car exceeds its ACV, it is likely to be considered a total loss. The ACV is the value of the car immediately before the damage occurred. Insurance companies determine the ACV based on factors such as the car’s make, model, age, mileage, and condition. They may use market research and proprietary software to calculate the ACV accurately.

When evaluating the damage, insurance adjusters estimate the repair costs and compare them to the ACV. If the repair costs are higher, the car is more likely to be deemed a total loss.

State-Specific Thresholds:
It’s important to note that the criteria for declaring a car a total loss can vary between states. Some states have specific percentage thresholds, while others use the TLF method. For example, Alabama uses a 75% threshold, while Florida declares a car totaled if the repair costs exceed 80% of the ACV.

Understanding your state’s regulations and the methods used by your insurance company is crucial in determining whether your car will be considered a total loss.

Contesting a Total Loss Determination:
If you believe that your car should not be declared a total loss, you have the option to contest the insurance company’s decision. Providing evidence of the car’s value, good maintenance, and mechanical improvements can support your case. However, it’s important to consider factors such as the car’s age, mileage, and potential safety concerns when deciding whether to pursue a dispute.

Summary:
Insurance companies use specific methods and guidelines to determine if a car is totaled. The fair market value and total loss formula methods are commonly employed to assess the repair costs compared to the car’s value. State-specific thresholds and the actual cash value of the car also play a significant role in the decision. Understanding these factors and your rights as a policyholder can help you navigate the claims process effectively and make informed decisions regarding your totaled vehicle.

TLT or TLF Standards By State

StateTLT Percentage or TLF Formula
Alabama75%
AlaskaTLF
ArizonaTLF
Arkansas70%
CaliforniaTLF
Colorado100%
ConnecticutTLF
DelawareTLF
District of Columbia75%
Florida80%
GeorgiaTLF
HawaiiTLF
IdahoTLF
IllinoisTLF
Indiana70%
Iowa70%
Kansas75%
Kentucky75%
Louisiana75%
MaineTLF
Maryland75%
MassachusettsTLF
Michigan75%
Minnesota80%
MississippiTLF
Missouri80%
MontanaTLF
Nebraska75%
Nevada65%
New Hampshire75%
New JerseyTLF
New MexicoTLF
New York75%
North Carolina75%
North Dakota75%
OhioTLF
Oklahoma60%
Oregon80%
PennsylvaniaTLF
Rhode IslandTLF
South Carolina75%
South DakotaTLF
Tennessee75%
Texas100%
UtahTLF
VermontTLF
Virginia75%
WashingtonTLF
West Virginia75%
Wisconsin70%
Wyoming75%
Total Loss Threshold (TLT) = damage to a vehicle exceeds a certain percentage of the car’s Actual Cash Value (ACV) it’s determined totaled.
Total loss formula (TLF) = cost of repair and the car's salvage value. If the sum of these two costs exceeds the car’s Actual Cash Value (ACV) the vehicle is classified totaled.

What Happens if Your Car Is Declared a Total Loss?

Discovering that your car has been declared a total loss by your insurance company can be disheartening, especially if you have an attachment to the vehicle. However, understanding the process and your options can help you navigate this situation. Here’s what typically happens when your car is declared a total loss:

Calculation of Actual Cash Value (ACV):
The insurance company will calculate the ACV of your car, which is its worth after accounting for depreciation. Factors such as the make, model, year, mileage, and condition of your vehicle, as well as the demand for similar cars in your area, will be considered. Additionally, the resale value of parts and metal may also contribute to the valuation.

Comparison of Repair Costs and ACV:
The insurance company will estimate the cost of repairs needed to restore your car and compare it to the ACV. If the repair costs, including the salvage value, exceed or are close to the ACV, your car may be declared a total loss.

Agreeing with the Total Loss Determination:
If you agree with the insurance company’s decision to declare your car a total loss, you will need to remove all personal belongings from the vehicle and return the license plates. You will also be required to surrender the keys and complete the necessary paperwork. At this point, your car will be deemed salvage.

Disagreeing with the Total Loss Determination:
If you disagree with the insurance company’s decision, you have the option to negotiate with your claims adjuster. You will need to provide evidence supporting a higher valuation for your car, such as documentation of modifications or proof of its actual worth. It’s important to be prepared with supporting information and potentially consult a lawyer if needed.

Salvage and Selling Process:
Once your car is declared a total loss, the insurance company has the right to sell it and recover some of its losses. They will notify the Department of Motor Vehicles (DMV) about the total loss status. In some states, you may be allowed to keep the salvage car, but your insurance payment will be reduced by the salvage value. Some states may require you to obtain a salvage certificate for the car.

Considering Repairing the Totaled Car:
If you choose to keep the totaled car, you should carefully evaluate the repair costs and potential challenges. Repairing a salvage car can be expensive, and you will need to ensure it passes inspections and meets safety standards. Additionally, insurance coverage and financing for a salvage car may be more limited.

In the end, whether you accept the total loss designation or dispute it, understanding the process and your rights can help you make informed decisions. It’s essential to communicate with your insurance company, gather evidence to support your case if needed, and explore all available options based on your circumstances.

Steps to Take When Your Car Is Totaled

Discovering that your car has been totaled can be a challenging and overwhelming experience. However, taking the following steps can help you navigate the process and ensure a smooth settlement for your claim:

  • File a claim: Contact your insurance company as soon as possible to initiate the claims process. Provide all necessary information about the accident and any relevant details to start the evaluation.
  • Assess the damage: The insurance company will send an adjuster to inspect your vehicle and assess the extent of the damage. The adjuster will evaluate the cost of repairs and determine if it exceeds the car’s actual cash value (ACV).
  • Determine the fair market value: It’s important to understand your car’s fair market value before negotiating with the insurance company. You can use resources like Kelley Blue Book or check local listings to estimate the value of your vehicle based on its make, model, year, mileage, and condition.
  • Inform your lender (if applicable): If you have a loan or lease on the totaled vehicle, notify your lender about the situation. Even though your car is totaled, you are still responsible for making payments on the loan or lease. Failure to do so could negatively impact your credit.
  • Negotiate the claim: If you believe the insurance company’s assessment of your car’s value is too low, you have the right to negotiate the payout. Gather evidence such as maintenance records, recent repairs, or any modifications that may increase the value of your car. Present this information to support your case and negotiate a fair settlement.
  • Shop for a new or used car: Once the insurance company settles your claim, you will receive a payout. Keep in mind that the amount may not be enough to purchase a new version of your totaled car. Consider using the payout as a down payment for a new or used vehicle that meets your needs and budget.

Remember, the specific steps and procedures may vary depending on your insurance policy, state regulations, and the insurance company you are dealing with. It’s crucial to maintain open communication with your insurance company throughout the process and seek clarification if you have any questions or concerns.

image credit: Akent879

How Much Will Insurance Pay for My Totaled Car?

One of the most common questions when dealing with a totaled car is how much the insurance company will pay. The amount you receive for a total loss is based on the actual cash value (ACV) of your car, which is determined by factors such as its pre-loss market value and depreciation. However, each insurance company has its own method of calculating ACV, so the final payout may vary.

If you own the car outright, once you agree to the value, the insurance company will pay you that amount. However, if you have a loan or lease on the vehicle, the compensation will be directed to the financing or leasing company. It’s important to note that the value of a leased or financed car may have depreciated more than its ACV, which can leave you with a remaining balance. This is where gap insurance can be helpful, as it covers the difference between the ACV payout and the remaining loan or lease amount.

When filing a total loss claim, you will need to follow several steps. First, file the claim with your insurance company through their designated channels. Next, schedule an inspection with an insurance adjuster who will assess the damage and provide a quote for the settlement amount. Once the inspection is complete, you’ll need to remove personal belongings from the car and release it to the insurance company, who will likely transport it to a salvage yard. Finally, after signing any necessary paperwork, you will receive your settlement amount, typically through a check or wire transfer.

The ACV payout for a totaled car depends on various factors, including the age of the vehicle, mileage, condition, and the prices of similar cars in your area. It’s essential to keep in mind that the ACV payout may not cover the cost of purchasing a new version of your totaled car. Additionally, if the insurance offer falls short of the actual replacement cost, you have the right to negotiate with the claims adjuster. Research the market value of comparable vehicles in your area to strengthen your negotiation position and ensure you receive a fair settlement.

Ultimately, when it comes to the insurance payout for a totaled car, understanding your policy, knowing the ACV calculation method used by your insurer, and considering additional coverage options like gap insurance can help you navigate the process and make informed decisions.

What to do when your car is totaled but you still owe money on a loan

Experiencing a total loss of your vehicle can be stressful, especially if you still have an outstanding loan. When your car is totaled and you owe money, it’s important to understand the steps you can take to navigate this situation.

Contact your insurance company: As soon as your car is totaled, notify your insurance company and file a claim. Provide them with all the necessary details about the accident and the loan on the vehicle.

Determine the actual cash value (ACV) of your car: The insurance company will assess the value of your car before the accident to determine the ACV. They will consider factors such as the make, model, age, condition, mileage, and local market prices of similar vehicles.

Insurance payment to your lender: If the ACV is less than the amount you owe on your loan, the insurance company will first reimburse your lender for the car’s value. The remaining balance will need to be paid by you.

Gap insurance: If you have gap insurance, it can help cover the difference between the ACV and the remaining loan amount. Gap insurance is designed to protect you from financial shortfalls in situations like this. Contact your insurance provider to understand if you have gap insurance and how it can assist you.

Continuing loan payments: Regardless of the insurance payout, you are still responsible for making the remaining loan payments. Even if your car is no longer drivable or has been taken by the insurance company, the loan agreement remains in effect until the balance is paid off.

Negotiating with your lender: In some cases, lenders may be willing to work with you to modify the loan terms or create a repayment plan. Contact your lender to discuss potential options and explain your situation. They may be able to provide some flexibility to help you manage the remaining balance.

Exploring refinancing options: If the remaining loan balance is significant and you’re struggling to make payments, you could consider refinancing the loan. This involves obtaining a new loan with better terms to pay off the existing loan. However, this option may not be available in all situations, so discuss it with your lender or a financial advisor.

Remember, it’s essential to maintain open communication with your insurance company and lender throughout the process. They can guide you on the specific steps to take and provide you with the necessary information to make informed decisions. While dealing with a totaled car and an outstanding loan can be challenging, understanding your options and seeking assistance can help you navigate this situation more effectively.

What is GAP Insurance?

When it comes to financing or leasing a vehicle, one important consideration is GAP insurance. GAP (Guaranteed Asset Protection) insurance is a type of coverage that protects you from financial loss if your car is totaled or stolen and the insurance payout doesn’t cover the remaining loan or lease balance.

Here’s how GAP insurance works:

Understanding the “gap”: When you finance or lease a vehicle, the loan or lease amount is often more than the actual cash value (ACV) of the car. The ACV is the value of the car at the time of the loss or theft. Due to factors like depreciation, the ACV can be significantly lower than what you owe on the loan or lease. This difference between the loan/lease amount and the ACV is known as the “gap.”

Coverage for the gap: GAP insurance covers the gap amount, ensuring that you are not left financially responsible for the remaining balance. If your car is totaled or stolen, the insurance company will pay the ACV, and GAP insurance will cover the difference, paying off the remaining loan or lease balance.

Protection against financial burden: Without GAP insurance, you would have to pay the remaining balance out of pocket, even though you no longer have the vehicle. This can lead to significant financial strain. GAP insurance provides peace of mind by protecting you from this potential burden.

Availability and cost: GAP insurance is often offered by car dealerships or insurance companies when you finance or lease a vehicle. The cost of GAP insurance varies depending on factors such as the vehicle’s value, the loan/lease amount, and the coverage terms. It is typically an additional premium added to your car insurance policy.

Benefits of GAP insurance:

a) Financial protection: GAP insurance ensures that you are not left with a financial burden if your car is totaled or stolen. It covers the gap between the insurance payout and the remaining loan or lease balance.

b) Peace of mind: Knowing that you have GAP insurance provides peace of mind, especially when you owe more on your car than its current value. It protects you from unexpected expenses in the event of a total loss.

c) Avoiding negative equity: GAP insurance helps you avoid negative equity situations where you owe more on your car than it is worth. This can be beneficial when you plan to sell or trade-in your vehicle before paying off the loan or lease.

It’s important to note that GAP insurance is not mandatory, but it can be a valuable addition to your car insurance coverage, especially if you have a loan or lease. It’s recommended to carefully consider your financial situation, the terms of your loan or lease, and the cost of GAP insurance to make an informed decision. Discussing your options with your insurance agent can help you determine if GAP insurance is right for you.

Summary:
GAP insurance provides an added layer of financial protection and peace of mind in the event of a total loss or theft of your vehicle. It covers the gap between the insurance payout and the remaining loan or lease balance, ensuring you are not left with a financial burden. Consider your circumstances and the cost of GAP insurance to make an informed decision about this coverage option.

image credit: NettoFigueiredo

Can I Keep My Car if it is declared a Total Loss?

If your car is totaled but you still want to keep it and drive it, there are options available to you. However, it’s important to understand the process and considerations involved.

Discuss with your insurance company: Inform your insurance company that you want to keep the totaled car. They will assess the car’s value and deduct the salvage value from the settlement amount they would have received by selling it to a salvage yard. The remaining amount will be paid to you.

Repairing the car: If you decide to keep the totaled car, you’ll be responsible for repairing it. Keep in mind that the car may have significant damage, including hidden damage that may not be immediately visible. It’s crucial to ensure that the repairs are done properly to ensure the safety and roadworthiness of the vehicle.

Title and inspection: Depending on your state’s regulations, the car may be issued a branded title, salvage title, or salvage certificate until the repairs are completed and the vehicle passes an inspection. This title will be part of the car’s vehicle history report and may affect its future insurability and resale value.

Insurance coverage: Insuring a totaled car with a salvaged or rebuilt title can be challenging. Some insurance companies may only offer liability coverage for these types of vehicles. Comprehensive or collision coverage may not be available due to the difficulty in assessing the current condition of the vehicle. It’s important to check with insurance companies to understand the coverage options and potential limitations.

Pros and cons of keeping a totaled car:

Pros:
If the damage is primarily cosmetic and the repair costs are reasonable, you may be able to fix the car and continue driving it.
Keeping the car can be financially beneficial, especially if it is an older car with low market value.
You can use the car as a parts car for other projects or sell the parts for additional income.

Cons:
Repair costs may exceed the initial estimate, resulting in additional expenses.
The car must pass a state inspection before it can be driven on the road.
A salvaged or rebuilt title can make it more challenging to insure and potentially affect future resale value.

Summary:
Before deciding to keep a totaled car, carefully evaluate the costs and benefits. Consider the extent of the damage, repair expenses, and potential limitations on insurance coverage. Keeping a totaled car may make sense in certain situations, but it’s essential to prioritize safety and make informed decisions.

Finding Car Insurance for a Totaled Vehicle

Securing auto insurance for a car that has been declared totaled can present some challenges. Insurers may have restrictions or limitations on the coverage they provide for a totaled vehicle. Here are some important factors to consider when looking for car insurance after your vehicle has been totaled:

  • Branded title and salvage designation: A car that has been declared totaled often receives a branded title or salvage designation. This indicates that the vehicle has been previously salvaged or deemed a total loss by an insurance company. Some insurers may not accept cars with branded titles, and it could impact your ability to obtain comprehensive and collision coverage. Check with insurance companies to see if they have any restrictions regarding cars with branded titles.
  • National Motor Vehicles Title Information System: The federal government has established the National Motor Vehicles Title Information System (NMVTIS), which provides information about vehicles, including total losses recorded by insurance companies. Prospective buyers can access this database to check if a car has been previously salvaged. It’s essential to be aware that unloading a totaled vehicle onto a buyer may be challenging.
  • Consider repair expenses and safety: Before deciding whether to repair your totaled car, assess the costs involved and determine if it is safe to drive. Get a thorough evaluation from a trusted mechanic and gather information about the necessary repairs, associated costs, and potential risks. Repairing a totaled car may require significant investment and might not be worthwhile in some cases.
  • Research and be well-informed: Take the time to research and gather information about your specific situation. Consult with your mechanic, insurance agent, and even other car owners who have experienced similar circumstances. Understand the potential implications of owning and insuring a totaled vehicle, and make an informed decision based on your findings.


Ultimately, finding car insurance for a totaled vehicle requires careful consideration. You may encounter limitations in coverage options and face potential challenges when selling the vehicle in the future. Being well-informed about the condition of the vehicle, its repair costs, and insurance company policies will help you make the best decision for your circumstances.

How to Challenge a Total Loss Settlement

If you believe that the insurance company’s total loss settlement offer is unfair and doesn’t accurately reflect the value of your vehicle, you have the right to challenge it. Here are the steps you can take to dispute the settlement and potentially negotiate a higher payout:

Get an independent appraisal: Hire a professional appraiser to provide an unbiased assessment of your vehicle’s value. This appraisal will serve as a strong supporting document to challenge the insurance company’s offer.

Determine the book value: Gather documentation that proves the book value of your car at the time of the accident. Resources like Kelley Blue Book can provide you with the estimated value of your vehicle based on its make, model, year, mileage, and condition.

Research comparable vehicle prices: Look for comparable vehicles in your local market to see how much they are selling for. This information will give you a better understanding of the fair market value for your car.

Prepare a counteroffer: Compile all the relevant documents, including the independent appraisal, book value information, and comparable vehicle prices. Use this evidence to formulate a counteroffer that reflects what you believe to be a fair and accurate valuation of your vehicle.

Submit the counteroffer: Present your counteroffer and supporting documents to the insurance company. Clearly explain your rationale and provide a compelling argument as to why their initial settlement offer is inadequate.

File a complaint if necessary: If the insurance company refuses to reconsider its offer, you can file a complaint with the regulatory department in your state that oversees insurance companies. They will review your case and determine if any further action should be taken.

Consider hiring an attorney: If all else fails and you believe you have a strong case, you may want to hire an attorney who specializes in insurance disputes. They can guide you through the legal process and represent your interests in negotiating a fair settlement or filing a lawsuit if needed.

Remember to keep all communication with the insurance company and any relevant documentation organized throughout the process. Being well-prepared and knowledgeable about your vehicle’s value will significantly strengthen your position when challenging a total loss settlement.

FAQs, Tips and Wrapping it up

  • What is a total loss in car insurance?

    A total loss occurs when the cost of repairing the car exceeds its value. It can also apply if the car is stolen and covered by comprehensive insurance.

  • What happens when my car is a total loss?

    The insurance adjuster will assess the damage and determine the car's value. If it's determined to be a total loss, you'll receive a payout based on the car's actual cash value (ACV) minus your deductible.

  • How much am I paid if my car is a total loss?

    Typically, you'll be paid the ACV of the car, minus your deductible. If you have new car replacement coverage, you may receive enough to buy a brand new replacement vehicle.

  • Can I keep the car if it's a total loss?

    Generally, the insurance company will require you to surrender the totaled vehicle. However, in some cases, you may be able to negotiate keeping the vehicle, although your claim value may be reduced.

Tips for Dealing with a Totaled Vehicle

  1. Determine if your car is a total loss: If the cost of repairs approaches or exceeds the car’s value, it’s likely a total loss. Consult with your insurance adjuster to understand the situation.
  2. Understand the payout: Be aware of how the insurance company determines the value of your car and what deductions may apply, such as your deductible.
  3. Consider repair costs and safety: Assess the expenses involved in repairing the totaled car and evaluate if it’s worth the effort. Ensure that the car will be safe to drive after repairs.
  4. Know your coverage options: Gap insurance can cover any remaining balance owed on a leased or financed car that is totaled. New car replacement coverage can help replace a totaled vehicle with a new one.
  5. Seek professional advice: If you believe the insurance company’s settlement is unfair, you can hire an independent appraiser to provide an assessment. Consider filing a complaint with the appropriate regulatory authority if needed.
  6. Research and be well-informed: Talk to mechanics, insurance agents, and others who have dealt with totaled vehicles. Understand the implications of owning and insuring a totaled car before making decisions.
  7. Remember, every situation is unique, and it’s crucial to evaluate your options based on your specific circumstances. Consulting with professionals and being well-informed will help you navigate the process of dealing with a totaled vehicle more effectively.

What to Expect When You Think Your Car is Totaled

Dealing with a totaled car can be a stressful experience. If you believe your car may be totaled, here are some steps to help you navigate the process:

  • File an Insurance Claim: Contact your insurance company or the at-fault driver’s insurer as soon as possible to initiate the claims process. Be prepared to provide details about the accident and any relevant documentation.
  • Tow the Vehicle to an Approved Body Shop: While you have the freedom to choose the body shop for repairs, using an approved mechanic recommended by your insurance company can expedite the process. The body shop will assess the car’s condition and estimate the cost of repairs, which will help the insurance adjuster determine if the car is a total loss.
  • Gather Your Documents: To receive reimbursement for your car’s value, you’ll need to provide the insurance company with your car’s title and sales receipt. If you can’t locate the title, contact the DMV to obtain a copy. If your car is leased or financed, you’ll need to involve the lender or lessor in providing the necessary documents.
  • Research Your Car’s Value: To ensure a fair reimbursement, research the value of your car before it was totaled. Online resources like NADA Guides and Kelley Blue Book can help you determine the pre-accident value by comparing prices of similar vehicles in your area.
  • Check the Status of Your Loan: If your car is financed, find out the remaining balance on your lease or loan. Once you receive a settlement from the insurance company, they will allocate the funds to pay off the outstanding balance. Any remaining amount will be disbursed to you.
  • Start Shopping for a New Car: Once you have a clear understanding of the settlement amount from your insurance company, you can begin looking for a new vehicle. In certain states, insurers are required to cover the sales tax on your new car as part of the final settlement. Ensure you follow any guidelines regarding reimbursement deadlines, typically within 30 days of purchasing the new vehicle.

Remember to communicate closely with your insurance company throughout the process, ask any questions you may have, and keep copies of all relevant documents. While dealing with a totaled car can be challenging, being prepared and informed will help you navigate the situation more smoothly.